🐝All About Our Honey – Indigenous Honey FAQ

📦 1. Is your honey really raw and authentic?
Yes. Our honey is raw, unprocessed, and verified through NMR testing. We never heat, filter, or add sugar. Every batch is lab-tested for authenticity, and you can view your batch's report via the QR code on the jar.

🧪 2. What does NMR testing mean and why does it matter?
NMR (Nuclear Magnetic Resonance) is one of the most advanced methods for detecting honey adulteration. It can detect added sugar syrups.
👉 Our honey is NMR-tested by Intertek in Germany.

🌼 3. What types of honey do you sell?
We offer a range of single-flower and wildflower honeys, including:

Tulsi Honey
Jamun Honey
Ajwain Honey
Mustard Honey
Fennel Honey
Khair Honey
Eucalyptus Honey
Juliflora Honey
Sunflower Honey
Wildflower (Multiflora) Honey

Each one comes from a specific flower source and region.

🛒 4. How can I purchase your honey?
You can order directly from our website or through:

1. Amazon USA

⏱ 5. Do you provide quick delivery?
Orders are processed promptly. Estimated delivery times are shown at checkout and in our Shipping Policy, and depend on your location in the US.

🧑🌾 6. Do you produce the honey yourselves?
Yes. We are beekeepers. We harvest our own honey and also work with trusted beekeepers from different farms and natural forest regions.

❄️ 7. My honey is turning thick or crystallizing. Is it spoiled?
Not at all. Crystallization is a natural process that happens with pure honey, especially in cooler weather. To return it to liquid, place the jar in warm (not boiling) water.

🚚 8. How fast is shipping?

1. Orders are processed promptly; see our Shipping Policy for current timelines.

2. Delivery time may vary based on your location.

3. Tracking details are shared by email and SMS.

🧾 9. Can I get an invoice for large orders?
Yes. Bulk and wholesale buyers automatically receive invoices. Retail customers may also request an invoice by emailing info@indigenoushoney.com

🎁 10. Do you handle wedding or corporate gift orders?
Yes. We create custom honey gift boxes for weddings, corporate events, and other occasions. Personalized labels and branding are available.
📧 Contact us at info@indigenoushoney.com

💼 11. How do I become a retailer or affiliate partner?

1. Visit our Retailer or Affiliate page

2. Fill out the form or contact us directly

3. We’ll guide you step by step

4. Competitive profit margins

5. Free onboarding & support

📞 12. What’s the best way to reach your team?
You can contact us through:
📧 Email: info@indigenoushoney.com
📞 Phone: US: +1 (307) 683-1171 · India: +91 96647 98492
💬 Live Chat: Available during business hours

🌍 13. Do you ship outside the United States?
Yes, we ship to select international destinations. Please email us first to confirm availability before placing an order.

🍼 14. Can I give honey to my baby?
No. Do not feed honey, including raw honey, to infants under 12 months of age, because of the risk of infant botulism.

🌱 15. Is your honey organic?
Our Wildflower (Multiflora) honey and our spice-infused honeys are USDA Certified Organic, certified by Ecocert. Our single-flower honeys are raw and NMR-tested but are not certified organic in the US.

👉 Still have more questions?
Click the chat icon or send us a message. Our team will get back to you as soon as possible.